Netcare News

Let’s discuss why it’s vital to have each of these three elements working together in just about anything you do, from the adoption of new software to improving your customer support experience.

Almost every business that uses Microsoft 365 has Microsoft Forms included as part of their subscription - but we find very few of our customers use it - or even know about it!

When it comes to the success of a business cybersecurity strategy, the focus is usually on software, passwords, network, and data. For example, you always hear about updates being needed to software and operating systems, but companies often neglect firmware security.

Today’s threat landscape has become very sophisticated. While large enterprise companies and government organisations may have state-of-the-art technology solutions, so do large criminal cybercrime organisations.

Cloud technology has been a driver for change in the workplace for more than a decade, and its importance was definitely experienced by many businesses in Sydney over the past year.

Some of the business technology tools that organisations have turned to in efforts to improve communications and help teams connect more efficiently are Microsoft 365 and Teams.

Despite other messaging tools that have come out in recent years, email is still the #1 method of communication for most offices. 86% of surveyed professionals prefer email over other communication methods.

Many industries are rethinking the way they do things as a result of the global pandemic. This includes deploying “contactless” solutions and taking advantage of newer technologies and the “nearly here” speeds of 5G connectivity.

2020 was a banner year for cyberattacks worldwide, and Australia saw more attacks during the first half of 2020 than it did in all of 2019. This increase in online threats has driven many organisations to seek out help with their IT management and cybersecurity from an IT professional.

Did you know that 90% of modern data breaches now involve a phishing attack?
These attacks usually consist of fake emails designed to look like they’re coming from a brand or institution that you trust.

Fifty-nine percent of surveyed organisations in Australia and five other counties  report relying on human memory to manage passwords, and 42% say they use sticky notes.

The average cost of cybercrime to an Australian business is $276,323. It’s one of the biggest threats to a business and one that can take many forms.

In today’s digital world, and especially this year during the pandemic, a company’s website is vital to bringing in business. There are some retailers that are completely virtual, meaning if their site is down, their business might as well be closed.

Microsoft 365 offers several tools that companies can use, but it’s important to understand their strengths and weaknesses before you do a full file migration.

DNS security has become more critical as Domain Name Server requests have become a larger target for cyber criminals. While DNS is a vital function of how the internet works by connecting IP addresses to website URLs, it can also be manipulated and become a point of vulnerability.

Disaster recovery and business continuity planning should be considered a critical aspect of running a business. However, many organisations disregard it completely. Others have some kind of plan in place, but fail to grasp how time consuming the recovery process can be and the associated cost of downtime.

Not all IT service providers stress security as much as they need to. This not only leaves their own firm at risk it can leave their customers at risk as well.

Mobile use for work has gone beyond being a convenience to being vital to today’s WFH based environments. This means a formalized BYOD policy is more important than ever

Microsoft Small Business Server 2011 (SBS 2011) was released in December 2010 and has been incredibly reliable since then. But all good things come to an end and in January 2020, SBS 2011 reached "End of Life".

There are a number of challenges facing Australian businesses due to the pandemic when it comes to returning to a physical office space.

Microsoft Teams and SharePoint are both applications that pack a lot of productivity and collaboration power.

While moving to a completely remote workforce during pandemic shutdown orders was a sudden change that disrupted business operations in Australia and throughout the world, the adjustment back to offices is not quite as absolute or sudden.

The COVID-19 pandemic has not only disrupted life as we know it for months, it has changed business in its wake into a new hybrid model of office and remote working. As companies return to the workplace, they’re adjusting to this new altered reality.

Images help tell a compelling story in your sales, marketing, and presentation materials. They can also be cumbersome and confusing to manage if you don’t have a good system in place.