Technology Success

As a business owner, you may feel that you need to choose between relying on your in-house IT staff or outsourcing technology management to an IT service provider. There is, however, a third option: co-managed IT.

When it comes to managing your business’s IT infrastructure, there are several options available. One is fully managed IT, where an IT service provider takes care of all aspects of your IT needs, from monitoring and maintenance to troubleshooting and problem resolution. Another option is co-managed IT.

One constant about technology is that it changes rapidly. Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete. Discontinued technology can leave computers and networks vulnerable to attacks.

You’ve completed your annual phishing training. This includes teaching employees how to spot phishing emails. You’re feeling good about it. That is until about 5-6 months later. Your company suffers a costly ransomware infection due to a click on a phishing link.

One of the big draws of a laptop computer is that you can use it anywhere. You don’t need to have it plugged in all the time because it has an internal battery.

How many text messages from companies do you receive today as compared to about two years ago? If you’re like many people, it’s quite a few more.

"Hybrid office" is the new buzzword you'll hear used in business discussions. It's the mix of having employees both working at the office and working from home. This has become more than a buzzword and is now the reality for many companies.

While many companies have moved most of their workflows to the cloud, there is still a key component of office operations that is location-based. This would be employee computers.

When you see those people with two monitors, you may assume they do some specialized work that requires all that screen space, or they just really like technology.

One of the most important applications we choose is our internet browser. When on a computer or a mobile device, we work in that most of the time because many applications are now cloud-based, so accessing them means going through your browser.

Credential theft is now at an all-time high and is responsible for more data breaches than any other type of attack.

Smartphones and tablets are often the preferred device for communications, web searching, and accessing many types of apps. They are more portable and can be used from anywhere.

Approximately 34% of businesses take a week or longer to regain access to their data and systems once hit with a malware attack.

The main system used by employees is perhaps one of the most important hardware decision a company can make. It directly impacts their productivity and that of the company.

SaaS has given many significant benefits over the years... and challenges as well. SaaS security and management has become critically important that if left unchecked, can cause productivity loss, recovery, and legal costs to name a few to our clients.

Up until this point, Australian companies had to get a domain that used two “dots” - .com.au, .net.au, etc. Well, this is about to change, and companies will now be able to register for shorter domains ending in .au instead.

No matter what else is going on in the cybersecurity world, it seems that phishing is always the number one topic. This is because it’s still the main conduit used to spread a wide variety of different attacks.

Let’s discuss why it’s vital to have each of these three elements working together in just about anything you do, from the adoption of new software to improving your customer support experience.

When it comes to the success of a business cybersecurity strategy, the focus is usually on software, passwords, network, and data. For example, you always hear about updates being needed to software and operating systems, but companies often neglect firmware security.

Today’s threat landscape has become very sophisticated. While large enterprise companies and government organisations may have state-of-the-art technology solutions, so do large criminal cybercrime organisations.

Despite other messaging tools that have come out in recent years, email is still the #1 method of communication for most offices. 86% of surveyed professionals prefer email over other communication methods.

Many industries are rethinking the way they do things as a result of the global pandemic. This includes deploying “contactless” solutions and taking advantage of newer technologies and the “nearly here” speeds of 5G connectivity.

2020 was a banner year for cyberattacks worldwide, and Australia saw more attacks during the first half of 2020 than it did in all of 2019. This increase in online threats has driven many organisations to seek out help with their IT management and cybersecurity from an IT professional.

The average cost of cybercrime to an Australian business is $276,323. It’s one of the biggest threats to a business and one that can take many forms.