In today’s digital world, and especially this year during the pandemic, a company’s website is vital to bringing in business. There are some retailers that are completely virtual, meaning if their site is down, their business might as well be closed.

But, even if you have a service-oriented business rather than e-commerce, your website is going to be a big part of how you drive leads and gain new business. If it’s not functioning properly it can mean big problems for your bottom line.

Approximately 97% of consumers will research a company online before deciding to do business with them. If your website is slow or having issues, it can mean you lose valuable leads.

NetCare are pleased to announce we now provide a comprehensive range of website uptime and page-speed monitoring as a standard inclusion in our Technology Success support plans.

Our Technology Success support is about ensuring your business has all the digital tools needed to fully support your operations and business success.

Here’s why having your website optimised and running smoothly is important:

  • Your business is open 24/7 through your website
  • People expect a company to have a well-functioning website in this day and age
  • Your website allows you to reach a wider client base
  • It ensures business continuity if something happens to your physical location
  • You’re able to take better advantage of digital marketing
  • You improve the convenience factor for your customer

Two important things you need to keep monitored to ensure your website is effective are page speed and website uptime.

What Does Netcare Do for My Website?

For NetCare Technology Success clients, we are keeping a watchful eye on your website to ensure it’s up and running and optimised for speed. Our services in these two areas include the following.

#1 Continuous Outage Monitoring

Your website is monitored for outages on a continuous basis. We will notify you if we see more than one outage over a 30-day period.

What do we mean by “continuous?” Our service checks your website each minute to ensure it’s up and running as it should be.

This means that if we see any sgnificant problems, we'll notify you right away so measures can be taken, rather than you not realising anything for hours and missing out on potential sales leads.

Performance is also measured across six continents to ensure global availability.

#2 Server Response Time Monitoring

Another important metric that can impact site speed is your webserver response time. If a webserver responds slowly when a user enters your website address in their browser, it can cause them to leave the page before it loads.

Another benefit of our new service is continuous monitoring of the response time performance of your website, which shows a chart that is either red, orange or blue.

NetCare will let you know if your performance tracks in the red zone (a response time over 2 seconds).

Knowing that your server response time is slow can help in a number of ways:

  • Alert you to an attack on your web server
  • Help you immediately mitigate server problems
  • Keep you from struggling wondering why web pages are slow (when it’s the server response, not the web page causing the problem)

Custom Alerts

Would you like to get alerts by SMS, phone, or push notification instead of email? We can customise your alerts to fit your needs, so you can be alerted of any website issues in the way that works best for you.

Page Speed Monitoring

If you have a major landing page that’s taking too long to load, you could be spending advertising dollars sending people to a page that they end up bouncing from.

NetCare’s webpage monitoring service provides you with a detailed analysis of everything that goes into the page load time.

This includes an inspection of:

  • HTML
  • CSS
  • JavaScript
  • Plugins
  • and more

Rather than just seeing a high page load time and that’s all, we tell you exactly which site resources are contributing to the page size and load time, so you know exactly where to target with fixes. This empowers you and eliminates time-consuming guesswork.

Mobile Page Speed Metrics

Approximately 60% of Google searches are now done via mobile device. This makes it important that you not only know your site speed on a desktop computer but also when being loaded by smartphones and tablets.

As part of our page speed monitoring service, we can also provide you with mobile metrics, so you’ll know where you need to optimise your site for fast loading pages on mobile.

Interested in Achieving Technology Success?

NetCare offers a comprehensive technology service that ensures your technology success.Websites in 2021 will be more important than ever, ensure yours is fast and running smoothly.

Contact us today to schedule a consultation. Call (02) 9114 9920 or reach out online.