Microsoft Secure Score Consulting Sydney

Do you know your Microsoft Secure Score and know what it's telling you?

Does your Microsoft Secure Score show the full picture?

Or only the small part of Microsoft 365 that has been turned on?

Your organisation may already be paying for Microsoft 365 Business Premium

But that does not mean its security capabilities have been properly implemented.

Warning signs include:

  • You do not know your current Microsoft Secure Score
  • You have been shown the percentage but not the points available
  • Your total available points appear unusually low
  • Important Microsoft security features have not been activated
  • You are paying extra for third-party tools that may duplicate Microsoft capabilities
  • Nobody can clearly explain what should be improved next

Netcare assesses your Microsoft Secure Score, identifies whether you are receiving the security value included in Microsoft 365 Business Premium, and creates a prioritised plan to improve your security without unnecessarily obstructing productivity.

Are You Getting the Security You Already Pay For?

Microsoft 365 Business Premium provides a strong foundation for identity, device, email, endpoint and information security.

But these capabilities still need to be activated, configured, tested and maintained.

Microsoft advises organisations to review and configure their Microsoft 365 security settings after the initial setup.


When Netcare takes on a new client, we sometimes find that important Business Premium security capabilities have been:

  • Left unconfigured
  • Only partially deployed
  • Applied inconsistently
  • Replaced by additional third-party products


The result can be a business paying for Microsoft security features it is not using - while also paying for separate products that increase cost and complexity.

Third-party security products can be valuable when they meet a genuine requirement.

The question is whether they were deliberately selected - or introduced because the Microsoft capabilities you already owned were never properly implemented.

What Is Microsoft Secure Score?

Microsoft Secure Score is a tool designed to help organisations assess the security of their Microsoft 365 environment.

It provides a score reflecting your security posture and recommends actions that may improve it. A higher score generally means more of Microsoft’s recommended security actions have been addressed.


Secure Score helps organisations:

  • Understand their current Microsoft 365 security position
  • Identify improvement opportunities
  • Prioritise recommended actions

  • Monitor progress
  • Compare their position with similar organisations

Microsoft displays your score as both a percentage and the points achieved out of the total available points.

The Four Parts of Microsoft Secure Score

Microsoft organises Secure Score recommendations into four areas.

Assess your security posture with Microsoft Secure Score

Identity

How user accounts, administrator access, sign-ins and permissions are protected.

Devices

How computers and other devices accessing your business information are managed and secured.

Apps

How email, Microsoft Teams, SharePoint, OneDrive and connected applications are protected.

Data

How sensitive information is identified, accessed, shared and protected.

A meaningful Secure Score assessment should consider all four areas.

If one or more areas are missing or underrepresented, the headline percentage may not reflect your complete Microsoft 365 security environment.

The Percentage Can Be Misleading

Consider these two Secure Scores:

Secure Score

Percentage

890 points out of approximately 990

Approximately 90%

400 points out of approximately 420

Approximately 95%


The second percentage looks better.

But Netcare would consider the first result significantly stronger.

A Small Denominator Is a Red Flag
If your organisation pays for Microsoft 365 Business Premium, a small number of available points may mean important security capabilities, devices or services have not been properly activated.

You may be:

  • Paying for features that are not turned on
  • Using only part of Business Premium
  • Missing device-security visibility
  • Missing one or more Secure Score components
  • Paying extra for overlapping third-party tools
  • Receiving a reassuring percentage based on an incomplete environment

A high percentage against a small denominator is not a strong Secure Score.
It is an incomplete picture.

Netcare reviews:

  • The percentage
  • The points achieved
  • The total available points
  • The four Secure Score components
  • The security capabilities included in your licences
  • Whether those capabilities are properly operating

The Percentage Shows Your Progress.
The Denominator Shows Whether the Right Tools Are Working.

What Should Your Microsoft Secure Score Be?

There is no official Microsoft pass mark that suits every organisation.

For organisations using Microsoft 365 Business Premium, Netcare applies the following guidance:

Secure Score

Netcare Guidance

Below 50%

🚩 Red flag

50% - 69%

⚠️ Needs attention

70% - 79%

🆗 Acceptable pass mark

80% - 89%

💚 Sweet spot

90% and above

❓ Review the balance between security and productivity


These are Netcare guidance bands - not official Microsoft pass marks.

They only become meaningful after confirming that:

  • The denominator is appropriate
  • Identity, Devices, Apps and Data are represented
  • Relevant Business Premium capabilities have been deployed
  • The score reflects the full environment

A high percentage with a small denominator does not pass Netcare’s test.

Why 100% Is Not the Goal

A higher Secure Score is generally positive.

But the objective is not to collect every available point.

Some recommendations can add complexity or restrict everyday work without delivering enough additional risk reduction.

Microsoft advises organisations to balance security with usability because not every recommendation will suit every environment.

The right Secure Score is the highest practical score that protects the business without unnecessarily obstructing its people.

This supports Netcare’s wider objective of helping organisations become:

More Productive AND More Secure

Netcare evaluates the business value and operational effect of each recommendation - not simply whether it increases the score.

What the Assessment Helps You Understand

The Microsoft Secure Score Assessment helps your leadership team answer five important questions:

  1. Are we receiving the security value included in Microsoft 365 Business Premium?
  2. Does our Secure Score reflect the complete environment?
  3. What are the most important risks to address?
  4. Are we paying for unnecessary or overlapping security products?
  5. What should we do next?


The result is clearer than a technical report or a list of Microsoft recommendations.

You receive a prioritised plan linking security improvements to business risk, productivity, cost and operational impact.

What objectives are included in this service?

Secure Score Assessment

Review of your:

  • Current percentage
  • Points achieved
  • Total available points
  • Score history
  • Current-licence score
  • Achievable score

Four-Areas Component Review

Assessment of coverage across:

  • Identity
  • Devices
  • Apps
  • Data

Microsoft 365 Business Premium Review

Identify security capabilities included in your licensing that have not been fully deployed or configured.

Third-Party Security Review

Identify security products that may:

  • Meet a genuine requirement
  • Duplicate included Microsoft capabilities
  • Add unnecessary cost
  • Increase management complexity

Security Priority Risk Review

Separate high-value security improvements from lower-priority recommendations and controls that may create excessive user friction.

Productivity Impact Review

Consider how proposed changes may affect:

  • Sign-in
  • Remote work
  • Device access
  • Collaboration
  • Information sharing
  • Everyday productivity

Microsoft Secure Score Improvement Roadmap

Provide a prioritised plan explaining:

  • What should be addressed
  • Why it matters
  • What should happen first
  • What can wait
  • Likely user impact
  • Licensing or technical dependencies
  • Potential opportunities to reduce cost and complexity

A Simple Plan for Improving Your Microsoft Secure Score

Step 1: Understand the Complete Score

We review your percentage, points, denominator, Microsoft licences and four Secure Score components.

Step 2: Identify What Is Missing

We identify undeployed capabilities, important risks, incomplete coverage and unnecessary duplication.

Step 3: Build Your Improvement Roadmap

You receive a practical plan showing what to address now, what to plan for later and what should be separately scoped.

What are the Benefits you receive with this service

At the end of the engagement, you receive a Microsoft Secure Score Assessment and Improvement Roadmap covering:

  • Current Secure Score position
  • Denominator assessment
  • Identity, Devices, Apps and Data findings
  • Current-licence and achievable-score analysis
  • Business Premium utilisation
  • Important security gaps
  • Potential third-party duplication
  • Priority improvement actions
  • Productivity considerations
  • Recommended target score
  • Sequenced implementation roadmap
  • Management findings meeting
  • Recommended next steps


Implementation and remediation are quoted separately after the assessment.

This lets you understand the findings and priorities before committing to further changes, licences or products.

Who Is This Service best suited to?

Microsoft Secure Score Consulting is suitable for organisations that:

  • Use Microsoft 365 Business Premium
  • Do not know their current Secure Score
  • Have been shown a percentage without an explanation
  • Have a suspiciously small number of available points
  • Are unsure whether all four components are operating
  • Have not fully deployed Microsoft Intune or Defender
  • Are paying for multiple security products
  • Have recently changed—or are considering changing—IT services providers
  • Want stronger security without unnecessary complexity
  • Want more value from their existing Microsoft investment

Typical Secure Score Assessment Investment

The Microsoft Secure Score Assessment and Improvement Roadmap is delivered as a fixed-fee engagement based on the number of identities in your Microsoft 365 tenant.

Microsoft 365 Tenant Size

Typical Investment

Fewer than 20 identities

$1,950 + GST

20 - 50 identities

$2,950 + GST

51 or more identities

From $4,950 + GST


An identity may include:

  • Licensed users
  • Administrative accounts
  • Shared or functional identities
  • Service accounts
  • Guest or external identities
  • Other identities requiring review


The final fixed price may also depend on:

  • Microsoft licensing
  • Number of devices
  • Tenant complexity
  • Hybrid identity or infrastructure
  • Existing third-party security tools
  • Whether the four Secure Score components are properly represented


Pricing assumes one Microsoft 365 tenant and reasonable administrative access to the required Microsoft security portals.

Netcare confirms the fixed price before the engagement begins.

Implementation, remediation, licence changes, additional software and major technical projects are quoted separately.

Common questions about Secure Score Assessment

Turn Your Microsoft Secure Score Into a Practical Security Plan

A percentage alone will not protect your organisation.

The value comes from understanding:

  • What is contributing to the score
  • What is missing from the denominator
  • Whether all four components are operating
  • Whether Microsoft 365 Business Premium has been properly deployed
  • Whether you are paying twice for overlapping security products
  • Which improvements will genuinely reduce risk

Netcare turns Microsoft Secure Score into a clear, prioritised improvement roadmap.

So you can receive more value from the Microsoft technology you already own, reduce unnecessary cost and complexity, and move forward with confidence that your organisation is becoming More Productive AND More Secure.


Book a Technology Success Discovery Call and find out whether your Microsoft Secure Score is showing the complete picture.

We promise you will be more productive and more secure within 90 days or your money back.

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