IT Services

NetCare provides industry-leading IT support and IT services to Sydney based businesses.

Overview of Services

  • Cloud Backup

    NetCare Cloud Backup is a comprehensive service that ensures backups are performed consistently and reliably without daily human intervention.

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  • Disaster Recovery Planning

    Disaster Recovery Planning (DRP) is a formalised process of preparing and testing for recovery of technology infrastructure after a natural or human-induced disaster. NetCare recommends that every organisation should prepare a formal DRP and test it at least once per year.

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  • IT HelpDesk

    NetCare Express best suits clients who want all their staff to be able to quickly and easily get IT issues resolved to always ensure maximum productivity. We provide a comprehensive HelpDesk service staffed by qualified IT professionals to give PC support via phone and remote access.

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  • IT Relocation

    Over the years, NetCare has gained a good understanding of what to do and what not to do when it comes to moving your office location or opening a new branch office.

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  • IT Services on an As-required Basis

    NetCare PrePaid best suits clients who want to have the reassurance of having ready access to a trusted and professional IT services provider without the desire to enter into a monthly billing arrangement.

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  • IT Services With System Monitoring

    NetCare OnDemand best suits clients who are looking for a provider that will monitor the health of their system on a continuous basis and who also has a range of expert IT skills and resources on hand when needed.

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  • Managed IT Services

    NetCare Platinum best suits clients who value and need a comprehensive IT strategy and support service that includes regular scheduled on-site IT Support.

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  • Network Security

    There are too many ways that a network can be compromised to leave it to chance that nothing wrong is going on "behind the scenes".

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  • Office 365 Migration

    Once you've decided that Office 365 is right for your organization, it's time to start thinking about the migration process. There's two ways to do this - by "winging it" or by following a proven process.

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  • Office 365 Support

    When looking for Office 365 support, it's important to choose a Microsoft Partner with a cloud competency.

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  • Server Backup

    Our “second best” option is NetCare Onsite Backup. We still backup snapshots of your servers every 15 minutes, so that there is always a very recent onsite disk backup available.

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  • Unified Threat Management (UTM)

    It's now a reality for every business that the days of a standard firewall/router device are no longer sufficient for business-grade network security. Accordingly we're now advising all our clients to replace their existing firewalls with a Unified Threat Management (UTM) solution.

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  • VoIP Phone Systems

    With the convergence of telecommunications and computer systems now all but complete, we have discovered over time that we are better placed than your current telco provider to implement the new generation of phone systems based on Windows software - not expensive proprietary hardware!

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