Are You Unhappy with Your Current IT Support Provider?
Over 50% of businesses are unhappy with their current IT support provider. However, making the switch is a daunting task - how do you make sure you make the correct choice?Why Choose Us
Does this sound like your current IT support provider?
- Takes too long to respond to your requests...
- Promises to call you back and then doesn't...
- Fixes other people's problems when they're meant to be fixing yours...
- Keeps sending you someone who doesn't know you or your network...
- Seems to be a jack of all trades, but a master of none...
- Causes a different problem every time they touch something...
Increasing Profits via IT
We not only save costs and increase productivity for our clients - we also increase profits for them by providing IT solutions and services that add real value.Increasing Profits via IT
Leave the Tough Stuff to Us!
We take away all the daily stress of keeping your IT system up and running so you can focus more on building your business.Problems We Solve
We have a track record of success since 1990, actively supporting over 100 clients with NetCare support plans.
We are trained and certified in the provision of services based upon the ITIL framework.
Every member of our technical support team has an IT related degree or diploma, as well as Microsoft certifications.
We are certified to provide solutions from the following vendors: Microsoft, HP, Apple, MYOB, 3CX, Cisco and NetGear.
Industry Knowledge You Can Count On
We provide IT solutions and services to businesses with 10 to 100 staff. Industries we cover include importing, wholesaling, distribution, manufacturing, construction and professional services.More About Us
What we like most about the NetCare team is that they always answer the phone promptly and immediately deal with the issue.
What swung it for NetCare was their track record of friendliness and responsiveness over a number of years.
The new server installation was quick with no hitches.
We have found the NetCare support team to be first class. They offer prompt professional service with a great friendly attitude, nothing is too much trouble.
We have been using NetCare's services since 2009 when we commissioned them to replace our main server and most of our PCs.
We have found that as our business has grown, the services provided by NetCare have been able to scale up with us.
Nothing seems too much trouble for them, and our NetCare Gold plan means our systems work at an optimal level all the time.
They have proved to be the right choice and we would have no hesitation in recommending their services.
As a small business owner that travels a lot in order to meet with clients, I need quick and easy access to my emails and documents wherever I am. In addition, we are always updating our proposals and our advertising run-sheets so my team always need to be accessing the latest version. Moving to Office 365 very simply solves all these problems for us and the team at NetCare365 did a great job setting us all up so that it just works whether we're accessing information from Windows PCs, our ipads or our iphones.