IT Services With System Monitoring

NetCare OnDemand

IT Services with System Monitoring

NetCare OnDemand best suits clients with internal staff on hand to respond to some IT issues, but who also need a range of expert IT skills and resources on hand as and when they need them.

You will receive 24 x 7 server and network monitoring, daily monitoring of server backups, Windows update management, industry-leading anti-malware solutions, tailored systems procedures and documentation as well as a monthly Executive Summary report.

Following a comprehensive annual system health check you will receive a Traffic Light Report that provides you with an update on your IT strategy for the next 12 months.

In addition, you will receive remote access support, phone support and on-site support for an agreed number of hours per month. The NetCare Service Team have a wide range of technical skills beyond classic IT support which are available for you to use out of your OnDemand hours including web development, software design and applications software consulting.

5 Sound Business Reasons for Choosing NetCare OnDemand

  1. Have on hand at all times an IT team familiar with your environment that are able to respond quickly and effectively to your day-to-day IT support requirements;
  2. In addition to classic IT support, you have access to a wide range of technical skills covering computers, phone systems, networks, communications, software applications and websites;
  3. Your servers are backed up and verified every day with industry-leading software so you can be assured that you are always covered should a major hardware failure or a disaster eventuate;
  4. All your computers are covered by industry-leading anti-malware software that is monitored on a continuous basis for malware breaches; and
  5. Unused hours in any one month never expire and are automatically “banked” for future use for any technology requirement you have that NetCare is skilled to provide.
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