NetCare provides industry-leading IT support and IT services to Sydney based businesses.
NetCare OnDemand best suits clients who are looking for a fixed IT budget each and every month but who also want the flexibility to have a range of expert IT skills and resources on hand as and when they need them.
You will receive 24 x 7 server and network monitoring, daily monitoring of server backups, Windows update management, industry-leading anti-malware solutions, tailored systems procedures and documentation as well as a monthly Executive Summary report.
Following a comprehensive annual system health check you will receive a Traffic Light Report that provides you with an update on your IT strategy for the next 12 months.
In addition, you will receive remote access support, phone support and on-site support for an agreed number of hours per month. The NetCare Service Team have a wide range of technical skills beyond classic IT support which are available for you to use out of your OnDemand hours including web development, software design and applications software consulting.
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